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Herefordshire – building successful businesses and places

Herefordshire Destination Business Improvement District (BID) Survey

The potential for a Herefordshire Destination Business Improvement District (BID) was proposed within the recently published Herefordshire Destination Management Plan (DMP) as a way to boost the work and independence of the tourism sector.

In relation to this the Herefordshire Sustainable Food and Tourism Partnership (HSFTP) have commissioned a feasibility study of the proposed BID. This will involve working closely with a working group of HSTFP members and consulting with a wide cross section of potential partners and stakeholders.

HSFTP is a coalition of key individuals, organisations and networks committed to providing strategic oversight for the food and tourism sectors.  Its members include tourism advisers, the Duchy of Cornwall, National Farmers Union, Visit Herefordshire, Herefordshire and Worcestershire Chamber of Commerce, Herefordshire Rural Hub, the Rural and Farming Network, Herefordshire Council and the Brightspace Foundation.

The survey explores what would be beneficial to your business and your location. It will only take about 10 minutes to complete so please complete the survey here

A copy of The Herefordshire Sustainable Destination Management Plan can be downloaded here

New Co-ordinator for Herefordshire Rural Hub

We are delighted to announce that Caron Johnson is joining the Hub as our Co-ordinator. 

Caron, who has wide experience of project management including with the Eden project, recently moved from Cornwall to Symonds Yat with her husband and family. 

She will be attending a range of upcoming Hub meetings and events with Cathy and is looking forward to meeting as many people as possible.  

Cathy is continuing in her role as a Hub Director, and will be supporting Caron over the coming months.

Property and landowners – how to avoid becoming a victim of waste criminals

The Environment Agency is warning property and landowners, commercial property agents, trade associations and local authorities to be aware of the dangers posed by waste criminals. Industrial units are targeted by waste criminals, leaving premises full of waste, often structurally damaged and with a costly clean-up bill.
Below are some steps you can take to prevent yourself from becoming a waste crime victim.

The risks

There are several risks to property owners if waste ends up being illegally dumped on your premises.
• Financial: waste illegally dumped will have to be removed to a permitted waste site. This inevitably falls to the property owner and the costs can be high.
• Reputational: illegal waste dumping can result in considerable local and national media attention. These sorts of activities can damage reputations.
• Enforcement: anyone involved in the illegal keeping, treatment and disposal of controlled waste commits an offence, in some cases even if it is done unwittingly. The Environment Agency can serve notice on property owners to clean up any waste left on their land if not correctly permitted.

Steps to take to protect yourself

Ensure you understand what your tenants business is:
a. Ask if your tenant is involved in waste activities on your land
b. Check if they have the necessary authorisations in place to carry out the activity, including planning permissions
c. Use the Public Register to check your tenant has a current permit or carrier/broker registration: www.gov.uk/guidance/access-the-public-register-for-environmental-information
d. Make sure you understand the difference between a site that is permitted by the Environment Agency and one that is register exempt.

https://www.gov.uk/government/organisations/environment-agency

TOP 10 TIPS for a Fraud and Cybercrime free Christmas and beyond ! From West Mercia Police …..

1. Do not give any personal information (name, address, bank details, email or phone number) to organisations or people before verifying their credentials.  Always question unsolicited calls, texts or emails requesting your personal or financial information (name, address, bank details, email or phone number). Instead, contact the company directly using a known email or phone number.

2. Make sure your computer has up-to-date anti-virus software and a firewall installed. Ensure your browser is set to the highest level of security and monitoring to prevent malware issues and computer crimes. Always install the latest software and app updates on all of your devices. Protect your email account with a strong, separate password and enable two-factor authentication (2FA) where possible.Installing, or enabling, antivirus software on your laptops and computers will protect them from viruses and hackers.

3. Many frauds start with a phishing email. Remember that banks and financial institutions will not send you an email asking you to click on a link and confirm your bank details. Do not trust such emails, even if they look genuine. You can always call your bank using the phone number on a genuine piece of correspondence, website (typed directly into the address bar) or the phone book to check if you’re not sure. Never automatically click on a link in an unexpected email or text.Remember, email addresses and phone numbers can be spoofed, so don’t use those as a means to verify that a message or call is authentic.The best way to get in touch with a company is to use a known email or phone number, such as the one on the back of your bank card.

4. Sign-up to Verified by Visa or MasterCard Secure Code whenever you are given the option while shopping online. This involves you registering a password with your card company and adds an additional layer of security to online transactions with signed-up retailers. Layer up your protection. When shopping online, always check the web address to make sure you are on the correct site and sign-up to Verified by Visa or MasterCard Secure Code whenever you are given the option. 

5. You should regularly get a copy of your credit file and check it for entries you don’t recognise.  Callcredit, Equifax and Experian can all provide your credit file. An identity protection service such as ProtectMyID monitors your Experian credit report and alerts you by email or SMS to potential fraudulent activity. If it’s fraud, a dedicated caseworker will help you resolve everything. You should regularly get a copy of your credit file. CallcreditEquifaxExperianClearScore and Noddle can all provide you with a copy. If you spot anything suspicious, make sure your report it as soon as possible.If you have been affected by a data breach that leaked your personal or financial details, monitor your credit file and bank accounts regularly for any unusual activity.An identity protection service such as ProtectMyID monitors your Experian credit report and alerts you by email or SMS to potential fraudulent activity. If its fraud, a dedicated caseworker will help you resolve everything.

6. Destroy and preferably shred receipts with your card details on and post with your name and address on. Identity fraudsters don’t need much information in order to be able to clone your identity.

7. If you receive bills, invoices or receipts for things that you haven’t bought, or financial institutions you don’t normally deal with or contact you about outstanding debts, take action. Your identity may have been stolen. Stay in control, destroy your receipts and posts with you name on. If you receive a bill, invoice, or receipts for things you haven’t brought or normally deal with, take action. Your identity may have been stolen.

8. Be extremely wary of post, phone calls or emails offering you business deals out of the blue. If an offer seems too good to be true, it probably is. Always question it. Listen to your instincts and be wary of unsolicited calls, emails or online ads offering deals that sound too good to be true.Genuine banks, or other trusted organisations, won’t pressure you into making a financial transaction, if something feels wrong then it’s usually right to question it.

9. If you have been a victim of fraud, be aware of fraud recovery fraud. This is when fraudsters pretend to be a lawyer or a law enforcement officer and tell you they can help you recover the money you’ve already lost.

10. If you need advice about fraud or cyber crime get in contact with Actionfraud or your Rural & Business Officer in Herefordshire – Paul Crumpton at paul.crumpton@westmercia.pnn.police.uk  

Beware of fraudsters targeting farmers who receive BPS payments

Unfortunately, as a result of the publicity around BPS and other payments, farmers who receive these payments may be targeted by fraudsters.  Please be fully aware that these payments can make you an easy target for criminals trying to obtain money by deception.

Fraudsters can send emails to try and obtain passwords for bank accounts or even try and trick you into making payments into different bank accounts.

As always, please be on your guard, but at this time of the year please be extra vigilant to any suspicious emails or phone calls.

Remember:

  • Your bank, police, HMRC or the RPA will never ask you to reveal your online password, PIN or bank account details or ask you to make a payment over the telephone.
  • Never discuss your bank account details with someone you don’t know, or open unknown or unexpected website links or emails. If in doubt, call the organisation back, ideally on a different telephone, using a number you are familiar with or you know to be official. You can usually find this on the organisation’s website, correspondence or statement.
  • Look out for emails from suppliers asking for funds to be transferred to a different bank account, emails claiming that there is a problem with an account etc.
  • If you feel you’ve been the subject of fraud, contact Action Fraud on 0300 123 2040 without delay for advice and to register your concern.

Annual Sheep & Goat Inventory in England

Don’t forget to

• Update your holding register with the number of sheep and goats that are on your land on 1st December 2018.
• Complete an inventory of the sheep and goats you keep.  You can complete it online, or send the paper form by post to the Office of National Statistics. You must do this by 31 December 2018.

Grassland Derogations for 2019

If you need a grassland derogation for livestock manure in nitrate vulnerable zones guidance, you must apply before 31st December 2018.
If you have a current derogation, this will finish on the 31st December 2018 and you must reapply for 2019.

In England you need to apply by telephoning the Environment Agency on 03708 506 506
(Monday to Friday, 8am to 6pm)

In Wales you need to telephone the NVZ Wales helpline 01824 704060

For further details click HERE